Jesse Durkee

responsibilities: - Led Microsoft 365 and Entra ID tenant optimizations for 15+ organizations, aligning licensing, security baselines, and conditional access. - Engineered Datto RMM automation components and PowerShell runbooks that reduced recurring support tickets and accelerated onboarding workflows by 40%. - Designed Datto BCDR policy standards and validation rituals that sustain 99.9% backup reliability across managed clients. - Implemented network and firewall architectures that balance segmentation, VPN access, and high availability. - Authored and enforced documentation frameworks that raised knowledge reuse and collaboration across the support organization.

Operated a custom automotive, marine, and aviation upholstery shop, managing full project lifecycles from design consultation through delivery. Led vendor relationships, quoting, invoicing, and inventory control while maintaining the company’s technology footprint. Introduced process documentation and CRM tooling that improved throughput and customer follow-up cadence.

As an Infantry Soldier, I actively contributed to key logistics and supply chain management, ensuring operational efficiency and resource availability. I was appointed as an Assistant Unit Armorer, responsible for the meticulous maintenance and accountability of weapons, supporting the safety and readiness of the unit. My participation in rigorous training and operations fostered enhanced team cohesion and operational readiness. I also played a significant role in the Second Battle of Ramadi and Operation Murfreesboro, contributing to critical stabilization efforts and support operations, which were vital to the mission’s success in the region.